If an email from your regulatory authority has just landed asking for your Quality Improvement Plan, this page explains what it means, how long you have in each state and territory, and what to do in the first 48 hours.
What the email actually means
Since 2023, ACECQA and the state regulators have moved from about 6 weeks' notice to a shorter notice period of 1-5 days for most visits, so services are "always ready." The regulator uses the QIP you submit (or the one already uploaded to NQA ITS) to plan the visit, so the request for your QIP and the visit date normally arrive together.
Partial reassessments can come with less notice than a full assessment. Services with compliance issues can be assessed without notice.
Notice periods and QIP deadlines by state
Rules change. Always follow the timeframe in your commencement letter.
| State / territory | Regulator | Notice before visit | QIP due | Source |
|---|---|---|---|---|
| NSW | NSW Department of Education (Regulatory Authority) | 5 business days | Within 2 days of notice (QIP or Self-Assessment Working Document) | education.nsw.gov.au ECE Connect A&R FAQs |
| SA | Education Standards Board (ESB) | 5 business days (from 1 July 2026) | Within 1 business day of notice | esb.sa.gov.au "Enhancements to our assessment and rating process" |
| WA | Education and Care Regulatory Unit (ECRU) | 1-5 days, usually 5 | Within 24 hours of the phone call | wa.gov.au ECRU A&R refinements FAQs |
| NT | Quality Education and Care NT (QECNT) | At least 7 days | 48 hours after the commencement phone call | education.nt.gov.au regulation amendments Q&A |
| QLD | Queensland Regulatory Authority (Dept of Education) | Usually 5 days for a full A&R; 1-5 days for a partial | Requested in the commencement letter, with other documents, before the visit | earlychildhood.qld.gov.au A&R process |
| VIC | Victorian Early Childhood Regulatory Authority (VECRA) | National 1-5 day approach | Check your commencement letter | vecra.vic.gov.au |
| TAS | Education and Care Unit (ECU), DECYP | 1-5 days (since May 2023) | Keep a current QIP on NQA ITS (RAI01 form). The ECU sends reminders | educationandcare.tas.gov.au |
| ACT | ACT Children's Education and Care Assurance | National 1-5 day approach | Check your commencement letter | acecqa.gov.au + ACT regulator |
Your first 48 hours - a checklist
- Read the letter: visit date, full or partial assessment, which quality areas, the officer's name, and the document list.
- Note the QIP deadline in hours, not days.
- Submit your current QIP. Don't rewrite it. Regulators say they want your everyday QIP.
- Tell your team and families the visit date.
- Pull supervision evidence for QA2: supervision plans, risk assessments, incident records, and ratio records.
- Make sure your Nominated Supervisor or Responsible Person and Educational Leader will be on site. If a key person is genuinely unavailable, raise it with the officer straight away.
- Run the free QA2 Self-Audit Checklist.
Why "always ready" matters for QA2 supervision
Supervision (Element 2.2.1) is observed live on the day and can't be staged in 5 days. Timestamped supervision records collected throughout the year (blind-spot alerts, ratio drift, unattended-child alerts) give you evidence of everyday practice and feed your QIP.
Where technology helps
AI-assisted alerts can help teams notice defined supervision risks on existing CCTV. They support active supervision and do not replace educators or identify people on CCTV.
Sources
- NSW Department of Education - ECE Connect Assessment and Rating FAQs
- Education Standards Board SA - Enhancements to our assessment and rating process
- WA Education and Care Regulatory Unit - A&R refinements FAQs
- Quality Education and Care NT - Regulation amendments: your questions answered
- Queensland Regulatory Authority - Assessment and rating process
- Victorian Early Childhood Regulatory Authority - Assessment and quality rating
- Tasmanian Education and Care Unit (DECYP)
- ACECQA - Making quality assessment and rating more effective
Related
General information only, not legal advice. Check current requirements with your state or territory regulatory authority.
